We only use proven and reliable industrial grade parts in our controls. Should replacement of a part become necessary, they are available directly at our parts counter or may be sourced through local distributors.
Our flexibility allows us to tailor our controllers to your specifications, and to offer you any special sequences you may need. Our strength is our ability to offer you quality after-sales service 24 hours a day, 7 days a week.
Please note that our large product line has an important characteristic that makes a big impact in the lives of our clients: all our elevator controllers are non-proprietary!
We offer 1st in class field service for initial installation, start-up, commissioning and maintenance.
Our teams can provide assistance over the phone or on-site to help minimize elevator or escalator downtime.
Day or night, you deserve the best. Our trained technicians are always ready to offer immediate assistance.
24/7 Service (418-871-6016).
On-site or remote courses including customer-specific training documentation with practical training exercises.
Training sessions can be tailored to your requirements to ensure your team knows how to best operate and maintain your JRT controllers.
Aim for tomorrow : We can help keep your controllers up to date, increase their efficiency and replace older controllers if necessary.
We provide supports in the form of upgrades, modernization, individual advice and product/operation development.
Direct ordering with one of our team members via mail, telephone.
Local availability of parts thanks to non-proprietary design.
Fast delivery for urgent cases.
Our software support services include new installations, installation of product updates, migrations for major releases of software.
This service includes an on-site or remote assistance for fixing bugs, resolving queries and developing new customized features.